The Cleaning Authority, Inc. Online Privacy Policy Effective Date of this Online Privacy Policy This Online Privacy Policy was last updated on, and is effective as of, August 18, 2008. Scope of This Online Privacy Policy Thank you for visiting The Cleaning Authority, Inc. website. Your privacy is important to us. This Online Privacy Policy describes how The Cleaning Authority, Inc. (“TCA,” "we," "us," and “our") protects your privacy when you use the websites or pages that display this Online Privacy Policy, including without limitation our website located at www.thecleaningauthority.com (hereinafter referred to as the "Site"). This Online Privacy Policy applies only to personal information collected through the Site. "Personal Information" means information that identifies you personally, either alone or in combination with other information available to us. This Online Privacy Policy is part of and incorporated into the Terms and Conditions of Use for the Site. To review the full Terms and Conditions of Use for the Site, click here. Your Consent to This Online Privacy Policy By using a Site that displays this Online Privacy Policy, you are agreeing to the collection, use, and disclosure of your Personal Information as described in this Online Privacy Policy. If you do not consent to the collection, use, and disclosure of your Personal Information as described in this Online Privacy Policy, you are not permitted to use the Site. Questions Concerning Our Online Privacy Practices If you have any questions or concerns regarding this Online Privacy Policy or our privacy practices, please send an email to info@thecleaningauthority.com or call us at: (410) 740-1900. This Online Privacy Policy May Change We reserve the right to update or modify this Online Privacy Policy, at any time and without prior notice, by posting the revised version of this Online Privacy Policy on the Site. Your use of the Site following any such change constitutes your agreement that all Personal Information collected from or about you through the Site after the revised Online Privacy Policy is posted will be subject to the terms of the revised Online Privacy Policy. You may access the current version of this Online Privacy Policy at any time by clicking on the link marked "Privacy Policy" on each page of the Site. What Personal Information Do We Collect through the Site? Information You Volunteer.We collect the Personal Information you knowingly and voluntarily provide when you use the Site, for example, the information you provide to obtain a quote or additional information from us such as your name, address, phone number and email address. Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the address of the web page you were visiting when you accessed a Site, the name of your operating system, the name and version of your browser, and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. The information provided by your browser does not identify you personally. We use this non-personal information primarily to help us improve the Site. However, if you access a Site by clicking on a link in an email we have sent you, we may link the information provided by your browser to information that identifies you personally. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs - which contain visitors' IP addresses - with the appropriate investigative authorities who could use that information to trace and identify individuals. Information Collected Using "Cookies" and Other Web Technologies. We use "cookies" and similar technologies to collect information and manage the Site. A cookie is a small text file that is placed on your hard disk by a web server. Each time you visit a particular Site, our web server will recognize you by "searching" the information contained in these cookies. This permits us to offer you a personalized experience when you use the Site. These cookies do not identify you personally. If, however, you access a Site by clicking on a link in an email we have sent you, we may link the information collected by our cookies to information that identifies you personally. How Do We Use Your Personal Information? If you click on the box that says, “Call me now,” we may use Personal Information collected from you through the Site (i.e. your phone number) to contact you in order to provide you with information about our services. Our site also contains features that allow you to sign up for news and other information. If you sign up to receive this information, we will use the personal information you have provided to deliver it to you. Any information that we collect from you will be used to improve the Site and for any other purpose related to the Site or TCA, including to promote the services we offer and to fulfill any requests or orders from you. With Whom Do We Share Your Personal Information? All Personal Information collected on or through the Site will be owned by TCA. We do not share your Personal Information with any third parties, except in the following circumstances: Service Providers. We may share Personal Information collected through the Site with companies and organizations that perform services on our behalf; for example, companies that provide support services to us (such as data storage and web hosting services) or that help us process your requests. Protection of Our Websites and Others. We may disclose the Personal Information we collect through the Site when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the terms of use or other agreements that govern your use of the Site; to protect the rights, property or safety of TCA, our users or others; or to protect your interests. Business Transfers. Information submitted to the Site is an asset of TCA and/or their affiliates and will become part of our normal business records. Your Personal Information may be transferred to another company (either an affiliate or an unrelated third party) that has acquired the stock or assets of TCA, or its affiliates; for example, as the result of a sale, merger, reorganization, dissolution or liquidation. If such a transfer occurs, the acquiring company's use of your Personal Information will still be subject to this Online Privacy Policy and the privacy preferences you have expressed to us. Your Choices/Changing Your Information We respect your right to make choices about the ways we collect, use and disclose your Personal Information. We generally ask you to indicate your choices at the time and on the page where you provide your Personal Information. You may update your choices, or modify any of your Personal Information, by emailing us at info@thecleaningauthority.com Children's Privacy Our Site is not directed at nor targeted to children under the age of 13. We do not use the Site to knowingly solicit Personal Information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information to the Site, we will use reasonable efforts to remove such information from our databases. Parents and legal guardians may provide User Content on behalf of their children under 13 and may permit their child under 13 to view the Site if actively supervised by the child’s parent or legal guardian. fb.us.3171790.05